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224% More Qualified Leads and 55% Lower CPA for MediPath Health

Qualified Leads / Month
2750
from 850
Cost Per Acquisition
€43
from €95
Lead-to-Appointment Rate
47%
from 28%
Fully Qualified Lead %
68%
from 41%
Patient on a video consultation with a doctor from a home living room

Overview

MediPath Health is a virtual primary care and specialty telemedicine provider based in Berlin, offering digital health consults and ongoing care to patients across Germany. We started working with MediPath in January 2025, when the account generated around 850 qualified patient leads a month at a CPA of €95, with a lead-to-appointment rate of 28% and only 41% of leads fully qualified. By this July 2026 reporting date, qualified leads have grown to 2,750 a month, CPA is down to €43, lead-to-appointment rate has risen to 47%, and 68% of leads are now fully qualified.

A friction-and-qualification problem, not a demand problem

This wasn’t a demand problem. Compliance-safe healthcare marketing can still generate real interest, and MediPath’s account proved that from day one. This was a friction-and-qualification problem: a weak landing-page experience — slow load times, unclear value messaging — broad low-intent traffic diluting lead quality, and loose pre-qualification that let unqualified leads through the funnel and onto a clinical team’s calendar.

We treated this as a friction-and-qualification problem, not a raw demand problem, and built the account around fixing both.

Five phases, and the June that changed the account

This account is organized as a dated timeline rather than a channel-by-channel list.

Phase 1: Search rebuilt around conditions, not categories

We rebuilt Google Search and Performance Max around specific conditions and services, because broad healthcare terms were bringing in traffic with no real intent behind it. We simplified landing pages and improved load speed, launched compliant Meta lead forms with tighter pre-qualification questions, and tightened call tracking and CRM feedback loops so we could actually see what was happening to a lead after the form.

Phase 2: First Clear Lift

With the new landing pages and tighter qualification live, qualified leads rose to 1,180 and CPA fell to €75. Lead-to-appointment rate improved to 34% — the first real evidence that the foundation work was translating into better patients reaching a clinician, not just more form fills.

Phase 3: Build-Up

Creative testing shifted to shorter, benefit-led versions, and we fully shut off the broad “health & wellness” campaign. Performance continued improving steadily through this window — a build-up phase, not yet the main inflection.

June 2025

The source material calls this the clearest inflection month, and it’s the account’s single most important dated fact. High-intent search structure, faster compliant landing pages, and refined pre-qualification compounded together. Monthly qualified leads crossed 1,580 and CPA dropped below €58 for the first time on a sustained basis, not a one-month dip. From this point, growth in volume and efficiency accelerated together — both curves moved in the right direction at once, rather than trading off against each other the way they often do in lead-gen accounts.

Phase 5: Stable at €43 cost per acquisition

The system reached stable high performance. Qualified leads continued climbing while CPA stabilized in the low-to-mid €40s, reaching the current 2,750 leads a month at €43 CPA by this July 2026 reporting date — an 18-month engagement, with roughly 13 of those months spent in this mature phase alone, the longest single maturation window we’ve documented in this series.

What didn't work

Broad wellness targeting produced leads, not patients

Unlike some accounts we’ve run, both corrections here were complete replacements rather than one hard fix and one soft one.

Broad “health & wellness” interest campaign — fully shut off

We ran a broad “health & wellness” interest campaign. It produced volume, but the leads it brought in were low-quality, so we fully shut it off in April 2025.

Long-form educational creative — fully replaced

A long-form educational creative set wasn’t converting efficiently, so we replaced it with shorter, benefit-led versions in March–April 2025.

Qualified Leads / Month
2750
from 850
Cost Per Acquisition
€43
from €95

Qualified leads and CPA, four verified checkpoints

Fully qualified lead percentage rose from 41% to 68%, a 27-point gain — the more central, differentiated metric for an account where loose qualification was named as a starting problem. Landing-page conversion rate rose from 4.2% to 7.8%, an 86% relative increase, and form completion rate rose from 11% to 19%. These are related but distinct: landing-page conversion measures visitors moving into the funnel at all, form completion measures how many of those who start a form actually finish it — we’re keeping the two separate rather than blending them into one “form conversion” figure.

We don’t think all of this came from the media program alone. Telemedicine and virtual care adoption has grown broadly across Germany and the EU over this period, independent of any one provider’s media performance, and healthcare-seeking behavior has its own seasonal patterns — New Year health resolutions, for instance — that aren’t fully attributable to the media program.

From a high-intent search to a booked appointment

The path a MediPath patient takes today is built to move quickly, compliantly, and toward a real appointment.

Where the leads come from today

Structure and speed, inside real compliance limits

Four workstreams ran across the engagement, summarized here and detailed in the table below.

Services delivered
Channel / WorkstreamWhat We DidWhy It Mattered
Google Search & PMaxRebuilt around specific conditions and services (high-intent structure).Replaced broad healthcare terms that were bringing traffic with no real intent behind it.
Meta AdsCompliant lead forms with tighter pre-qualification questions.Filtered out low-quality volume before it ever reached the clinical team's calendar.
Landing Page / CROSimplified, faster-loading, compliant value messaging.Landing-page conversion rose 86% relative, from 4.2% to 7.8%.
Lead OperationsCall tracking and CRM feedback loops tightened for faster response and better qualification.Average time to first response fell from 4.8 hours to 1.6 hours.

MediPath against a typical healthcare / telemedicine lead-gen account

MediPath Health compared with a typical account
MetricTypical Healthcare / Telemedicine Lead-Gen AccountMediPath Health (Actual, EUR)
Google Ads CPL (Primary Care)Primary care Google Ads CPL typically runs $25–$55, per LeadsuiteNow's 2026 healthcare cost-per-lead benchmark report. 1€43 blended CPA, down from €95
Organic / SEO CPLHealthcare organic SEO CPL typically runs $15–$35, per the same report. 1Not separately reported for this account

2,750 qualified leads, and 68% actually qualify

Qualified leads grew from 850 to 2,750 a month, up 224%. CPA fell from €95 to €43, down 55%. Lead-to-appointment rate rose from 28% to 47%. Fully qualified lead percentage rose from 41% to 68%. None of this happened in a straight line, and we don’t think it happened from the media program in isolation.

68% of our leads are now fully qualified, up from 41%.
Anna Vogel, Head of Growth, MediPath Health

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